1. Packaging

Every print from Nick P Photography is carefully packaged to ensure it arrives in perfect condition. We take pride in the quality of our work and that commitment extends to how we present and protect every order.

All prints are packaged as follows:

• Rolled and placed inside a rigid, heavy-duty postal tube

• Protected with acid-free tissue paper to prevent surface damage

• End caps securely sealed to prevent tube collapse in transit

• Labelled FRAGILE and DO NOT BEND on all outer packaging

Packaging cost: AUD $5.50 per order (flat rate, regardless of print size or quantity)

Processing & Dispatch Times

Each print is produced to order by Nick personally to ensure the highest possible quality. Please allow the following timeframes:

Order processing (print & preparation):

• 3–5 business days from the date of purchase

Estimated delivery times after dispatch:

• Australia: 2–5 business days

• USA: 10–20 business days

• United Kingdom: 10–20 business days

• China: 10–18 business days

• Europe: 10–20 business days

• Rest of World: 15–30 business days

Please note delivery timeframes are estimates provided by Australia Post and may vary due to customs processing, public holidays, or other circumstances outside our control.

For international orders, your shipment may be subject to customs inspection and import duties or taxes levied by your country. These charges are the responsibility of the recipient and are not included in our shipping costs.

We are unable to predict or control customs delays. If you have questions about your country’s import regulations, we recommend checking with your local customs authority before ordering.

2. Shipping Costs

All orders are dispatched from Leabrook, South Australia via Australia Post. Shipping costs are calculated at checkout based on your destination.

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Destination              Packaging        Postage          Total Shipping Cost

Australia                 AUD $5.50     AUD $11.15         AUD $16.65

USA                         AUD $5.50     AUD $22.30         AUD $27.80

United Kingdom    AUD $5.50     AUD $27.50         AUD $33.00

China                      AUD $5.50     AUD $19.95         AUD $25.45

Europe                    AUD $5.50     AUD $27.50         AUD $33.00​​​​​

 

Contact us

* For destinations not listed above, please contact us at advisory@nickp.org before placing your order and we will provide a shipping quote.

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All orders are dispatched with Australia Post tracking. Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can track your parcel at:

auspost.com.au/track

International orders may be handed to a partner carrier upon arrival in the destination country, and tracking visibility may vary.

We want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a full refund policy under the following conditions:

Eligibility for a full refund:

• Your item arrives damaged or defective

• Your item is lost in transit

• The item received is not what was ordered

• You are not satisfied with your purchase for any reason

How to request a refund:

• Contact us within 14 days of receiving your order at advisory@nickp.org

• Include your order number and a brief description of the issue

• For damaged items, please include photographs of the damage and packaging

• Approved refunds will be processed back to your original payment method within 5–7 business days

We do not require you to return the print for a refund in cases of damage or loss. However, if you simply change your mind, we kindly ask that you contact us to discuss the situation.